Reputation Ink Promotes Shelby Gambrell, Steven Gallo to Vice President Roles

JACKSONVILLE, Fla. (October 17, 2024) — Marketing and public relations agency Reputation Ink has promoted two of its longest-serving team members to Vice President roles. Shelby Gambrell is now the Vice President of Operations, with Steven Gallo serving as Vice President of Client Services.

“Shelby and Steven both joined Reputation Ink in 2016 and have been critical to the agency’s growth and success,” said Michelle Calcote King, Reputation Ink’s principal and president. “At a time when the industry has faced significant challenges, we have undergone tremendous growth and evolution, and Shelby and Steven have played key roles in that transformation.”

As Vice President of Client Services, Gallo is now responsible for all client service and the teams who deliver it. After joining Reputation Ink, Gallo was quickly promoted, eventually becoming an Account Director, overseeing the agency’s largest accounts and team. He serves on the agency’s executive leadership team and is currently serving on the board of directors for the Society for Marketing Professional Services Northeast Florida chapter. 

As Vice President of Operations, Gambrell also serves on the executive leadership team, oversees human resources and talent management, serves as the agency’s EOS Integrator, and owns all project management, finance, legal and information technology functions. Gambrell has been instrumental in building all of the agency’s core processes and is the architect of the agency’s culture.

“Steven and Shelby are the kind of people you want by your side when building a business from the ground up,” said Calcote King. “They are kind, smart and highly capable, and I’m looking forward to working with them as we continue to grow this company into one of the country’s leading professional services marketing firms.”

About Reputation Ink

Reputation Ink is a marketing and public relations agency focused on business-to-business (B2B) professional services firms. The firm specializes in three core industries: corporate law firms, architecture, engineering and construction (AEC) firms, and other B2B firms. Providing public relations, content marketing, thought leadership, social media marketing, email marketing, video marketing and creative design, the agency has generated millions in ROI for its clients.