testimonials

don’t just take our word for it

We’ve enjoyed long-term partnerships with many clients, each one focused on being the best in their industry. Here’s what they have to say about how we’ve helped them get there.

Legal

“We have worked with Rep Ink since 2020 as our exclusive PR firm. They have done an outstanding job for us, from helping us focus on and deliver our messaging, to playing a vital role in helping us put forth award submissions, to raising our profile through articles and press.

They have played a critical role in elevating our firm’s visibility and positioning in a highly competitive market. Their understanding of our business has not only helped elevate our brand but also ensured we stay ahead of industry trends.

Rep Ink consistently delivers thoughtful insights and resources that strengthen our visibility, enhance our reputation and align with our goals. Their efforts have had a direct, positive impact on our firm, and we deeply value the results of this partnership.”

— Jonathan Harris, Founder and Managing Partner, Harris St. Laurent & Wechsler LLP

“Reputation Ink has been an invaluable partner and a true force multiplier for me as the sole marketing and business development professional at a 52-lawyer litigation boutique. Their expertise, responsiveness and creativity have enabled our firm to earn consistent visibility among the audiences that matter most — despite my limited in-house resources.

From managing complex media outreach efforts and developing high-impact thought leadership campaigns to the down-in-the-weeds, everyday grind of social media management and attorney bio updates, Rep Ink continuously finds ways to amplify our successes and ensure our firm’s voice stands out in a competitive market.

Aside from this ability to function as a seamless in-house team, what also sets Rep Ink apart is their deep understanding of the unique challenges facing litigation boutiques. Their strategic guidance, proactive idea generation and seamless execution have helped our lawyers build impactful reputations and win trust with clients, peers and the press alike. Rep Ink operates as a true extension of my team — anticipating needs, exceeding expectations and making my job not just easier, but more rewarding.

I am continually impressed by their professionalism, dedication and the results they deliver. For any firm seeking a PR partner that brings both strategic vision and hands-on support, I cannot recommend Reputation Ink highly enough. They have been critical to our marketing success.”

— Nathan Smith, Director of Marketing and Business Development, Yetter Coleman LLP

“Partnering with Reputation Ink has been one of the best strategic decisions Lightfoot has made. Their team consistently goes above and beyond, anticipating our needs and transforming our communication challenges into opportunities. They’ve become an invaluable part of our marketing department, providing invaluable crisis management support, creative content ideas and media relationships that have significantly elevated our profile. They continue to evolve alongside us, adapting their approach as our firm and strategy have grown while maintaining the same personalized attention we received from day one.
“Rep Ink has been an invaluable partner in helping Lightfoot stay ahead in a highly competitive market. Their ability to spot issues quickly, understand the nuances of our partners’ areas of expertise, and translate those insights into thought leadership has elevated our visibility and credibility. We view Rep Ink not just as a PR agency, but as a strategic extension of our team — keeping us sharp, competitive and consistently positioned as leaders in litigation.”

—Paula McCauley, Director of Marketing and Business Development

“Reputation Ink is a valued partner for many of our core marketing needs, from content and social media to public relations and design. They are also astute advisors and strategists. We came to them after our previous agency did not meet expectations, particularly in accuracy, industry knowledge and responsiveness. Reputation Ink quickly gained the trust of our attorneys, and their team is well respected throughout the firm.”

— Tracy D’Ambrosi, Office Manager, Rogers Joseph O’Donnell, P.C.

“Reputation Ink is our trusted marketing and public relations partner. After struggling with the writing capabilities of other marketing agencies, we hired Reputation Ink in 2019 and have been incredibly pleased with their understanding of complex legal topics and writing skills.

“We value the team’s legal industry experience, extensive legal media contacts and ability to work directly with our attorneys to accomplish our goals. They’ve earned the trust of our most senior partners, who value Rep Ink’s guidance on a range of marketing areas, from social media to internal communications and public relations.”

— Katie Burgess, Marketing Director, Smith Hulsey & Busey

“Reputation Ink provides keen insight, excellent advice and top-notch public relations work. Their forward-thinking mentality, combined with their accessibility and flexibility, makes working with them seamless and enjoyable.

The team is constantly trying to find ways to make their clients more visible and marketable to their target audience. Further, they continually work with their clients to determine how they can add as much value as possible to the company’s ever-evolving landscape.”

— Jessica M. Bughman, Practice Development Manager, Susman Godfrey L.L.P.

“Reputation Ink has a strong skill set in understanding what motivates our audiences to make decisions and how we should craft communication to address that. For example, the copy on our CivicPoint site conveyed a strategic message that was so relevant to a prospect’s needs that it prompted her to call us for an in-person meeting, and she later became a large client. That’s a tangible result.

Across multiple assignments — including two new websites, case studies and marketing collateral — the responsive staff has delivered well-written and strategic content on time and budget.”

— Eve Hutcherson, Director of Business Development, Frost Brown Todd

“Reputation Ink has exceeded our expectations and more in helping us secure the coverage and brand visibility we were seeking. Their legal PR team has been attentive and strategic with their suggestions. They have also been comprehensive in matching our leaders with media and awards opportunities that not only fit their individual marketing objectives but also LegalEase’s overarching goals. In all, Reputation Ink has done solid work with expanding our profile and visibility.”

— Tariq Hafeez, Co-CEO of LegalEase Solutions LLC

“Reputation Ink’s team was responsive, strategic and efficient in positioning our firm. They established the media connections and relationships necessary to get our law firm the visibility it needed before the kinds of referral sources and potential clients we sought. We are grateful for Reputation Ink’s help in getting our firm the recognition we needed to build up our firm’s profile.”

— Mike Ehrenstein, Managing Partner, Ehrenstein|Sager

AEC

“Reputation Ink has been a trusted partner for many years, consistently delivering measurable results that elevate our brand’s visibility. Since partnering with them in June 2020, our PR reach has averaged over half a billion annually. Their team combines deep expertise, responsiveness and a strategic approach to public relations and thought leadership that has helped us secure high-profile media placements in leading industry publications such as BUILDINGS, Metropolis, Learning by Design, and Becker’s Hospital Review.

From developing compelling story angles to coordinating interviews and crafting expert commentary, Reputation Ink has played a pivotal role in positioning our firm as a thought leader across multiple sectors. We truly value their collaborative approach and the role they’ve played in our growth.”

— Brendan Blowers, Communications Director, McMillan Pazdan Smith

“Reputation Ink’s team is incredibly proactive. They’re not order-takers. They come to the table with comprehensive PR strategies and marketing ideas that make my job easier and have helped build Superior’s national profile.”

— Julie Thompson, Marketing Director, Superior Construction

“I’ve been impressed with Reputation Ink’s writing and their ability to learn our business. These aren’t easy topics to pick up on, but we trust that they’ll always deliver something we can be proud of,” said. “We appreciate their willingness and responsiveness to jump in on projects, whether it’s breaking into a new market, announcing a new product launch or translating our project success into well-told stories.”

— Bethany Thornton Baltz, Marketing Director, Victaulic

“We have a deep-rooted relationship with the Reputation Ink team, turning to them for anything that calls for high-level marketing strategy, quality content and creativity, from our award-winning blog to our company website and our public relations efforts. 

Above all else, they’re relentless in their attention to detail, digging deep to understand the ins and outs of our various (quite complex) industries, then developing the right strategy and content that hits the sweet spot of Stellar’s expertise and the information our audiences seek. Whether it’s a marketing campaign, PR push or design project, the Rep Ink team has always delivered a quality product within the timeframe needed.

Their value to our organization is demonstrated in the trust they’ve built throughout our 650-employee company over the years. When you can consistently rely on someone in our industry to deliver, that’s a beautiful thing.”

— Justin Bridegan, Vice President, Strategy, Stellar

Join the INKsights Email List

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Subscribe to our newsletter, INKsights, to receive insights (pun intended) on thought leadership, public relations, and marketing for B2B professional services firms sent straight to your inbox.

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Once a month, you’ll receive the latest awards, rankings, lists and editorial opportunities in the legal or AEC industry (you choose which you’d like to receive).

In the off weeks, we send you our latest thinking on the marketing and PR issues facing those industries. You can opt out anytime (although we’ll bet our favorite coffee mug you’ll never want to leave).

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